JM Olson Corporation’s Quality Culture
History has proven time and time again that success without a clear sense of direction tends to be short lived. As we rush through our daily duties, we often lose sight of the big picture.
J.M. Olson Corporation developed, implemented, and maintains a Quality Management System to demonstrate its ability to consistently provide product to meet, and even exceed, customer and applicable regulatory requirements and to enhance customer satisfaction through the effective application of the system. This includes processes for continual improvement of the system and the assurance of conformity to customer and applicable regulatory requirements.
Each section starts with a general policy statement expressing the commitment to implement the basic principles of the Quality Management System that is the subject of the section. The general policy statement is followed by more specific procedural policies outlining how the general policy is carried out and referencing the applicable work instructions and forms or checklists utilized.
The purpose of this manual is to define and describe the Quality Management System, to define the authorities and responsibilities of the management personnel affected by the system, and to provide general procedures for all activities comprising the Quality Management System.
At JMOC, we are committed to delivering high quality, continuously improving construction services. Our goal is to become the “best-in-class” supplier of construction services...a standard by which buyers of construction services measure our competitors. This policy will permit the attainment of personal goals, positive thinking and will create enthusiasm and an eagerness to contribute something extra. The results are a finely tuned, highly competitive company with the adaptability to face all future challenges successfully. This commitment and adaptability will become synonymous with successful long-term growth and profitability.
Client service and satisfaction are, as always, our top priority...everything we plan results from this consistent focus. We are committed to take care of every little detail throughout the construction process, so our customers can fully devote their attention to their businesses. We pursue and execute the absolute highest standard of quality construction.
The JM Olson Corporation environment fosters teamwork and results. JM Olson Corporation is comprised of diversified, flexible, highly talented, and empowered people with a strong focus and commitment to continuous improvement and quality throughout every aspect of the construction process.
We will never compromise quality and customer commitment.
This is the formula that will continue to entrench our long-term client relationships, profitability and growth.
The Policies & Procedures, in addition to our Quality Policy, define JMOC Management’s commitment to the overall quality effort.
What Makes the Olson Quality System So Effective?
The effectiveness of the “Olson Quality...Team Construction” system is deeply rooted in our creation of an atmosphere of mutual accountability, responsibility for success and trust, within and between both team members and companies. We emphasize cooperation as our first choice approach to problem solving. Trust and shared responsibility becomes the driver for sharing information and for localized decision-making...responsiveness and flexibility are value added by-products of our system.
